# Community Advisory Panel on neighbourhood noise submits recommendations on community norms to manage neighbourhood noise in Singapore - **Source:** Ministry of National Development - **Published:** 2022-11-19T02:00:00.000Z - **Author:** Ministry of National Development - **Original:** https://www.mnd.gov.sg/newsroom/press-releases/view/community-advisory-panel-on-neighbourhood-noise-submits-recommendations-on-community-norms-to-manage-neighbourhood-noise-in-singapore - **Topics:** Commercial & Industrial, Government & Policy ## Featured rationale Clearer noise norms and stronger enforcement could improve residential liveability and potentially influence buyer and tenant preferences in noise-sensitive housing locations. ## AI summary The Community Advisory Panel recommended extending neighbourhood quiet hours to 10pm–8am and strengthening dispute resolution and enforcement after consulting nearly 4,400 people. ## Original article COMMUNITY ADVISORY PANEL ON NEIGHBOURHOOD NOISE SUBMITS RECOMMENDATIONS ON COMMUNITY NORMS TO MANAGE NEIGHBOURHOOD NOISE IN SINGAPORE · Neighbourhood noise issues should first be resolved through informal discussion between neighbours · Quiet hours should be extended to 10.00pm to 8.00am · Government should review the process of community disputes and take firm action against deliberate acts of causing unacceptable noise The Community Advisory Panel (CAP) on Neighbourhood Noise submitted their recommendations to manage neighbourhood noise to the Municipal Services Office (MSO) and the Ministry of Culture, Community and Youth (MCCY) at a closing dialogue on 19 November. The report included CAP’s definition of acceptable and unacceptable noises in the community, and their proposed community norms for residents to adopt to mitigate noise disturbances to their neighbours. 2 The proposed norms from CAP called for residents to resolve issues with their neighbours through informal discussions and relationship building, instead of approaching the authorities to intervene in the first instance. CAP also urged residents to adhere to the quiet hours, which they recommended to be extended from the current hours of 10.30pm to 7am to between 10pm to 8am. Outside of the quiet hours, the Panel also emphasised the need for considerate behaviour, and proposed a list of positive actions that residents should practise in their daily lives. 3 Recognising that community norms alone are insufficient to address all noise disputes, CAP recommended that Government review the process for managing disputes over community noise, and support it with the right enforcement powers. This will deter offenders who deliberately create unacceptable noise, such as those who intentionally irritate their neighbours with noise, and allow stronger actions to be taken against them. The suggested process included the designation of an agency to respond to and take enforcement action against neighbourhood noise issues, making mediation between neighbours mandatory, and providing greater clarity on evidence required in the resolution of disputes. The Panel also recommended the adoption of quantitative noise thresholds in the form of a decibel limit. 4 The report is a culmination of the public engagements conducted by CAP from May to Sep 2022. The CAP engaged close to 4,400 members of the public through focus group discussions, surveys, and meetings with relevant stakeholders in the drafting of the report. The infographics on the panel’s proposals can be accessed at www.go.gov.sg/noisecap-infographics while the full report can be accessed at www.go.gov.sg/noisecap-report from 19 Nov 2022, 12.00nn. Please refer to the Annex for the draft report. 5 “The Panel would like to thank the members of the public who contributed to this report. We took into consideration the different needs and perspectives that were surfaced during our engagements when formulating our proposals. While these proposals may not be an immediate solution for some of the issues, we are confident they will over time help to build a kinder and quieter Singapore for residents. We look forward to working further with the Government on our proposals,” said Dr William Wan, Chairperson of the Community Advisory Panel on Neighbourhood Noise. 6 Senior Minister of State for National Development, Ms Sim Ann, said, “I thank CAP members for their recommendations for managing neighbourhood noise, which were developed after extensive consultation. We heard the challenges faced by residents suffering from the ill effects of excessive noise, and their hopes for more to be done. CAP raised very useful suggestions, and we will look into them seriously. It is our intent under the Forward SG exercise to empower residents and partner the community in addressing community issues that Government alone cannot resolve, particularly when it involves promoting positive community norms.” Issued By : Municipal Services Office (MSO) and Ministry of Culture, Community and Youth (MCCY) Date : 19 November 2022 About the Municipal Services Office The Municipal Services Office (MSO) works closely with 10 agencies and 17 Town Councils to improve feedback response time and resolve complex issues more effectively. MSO’s mission is to enhance the delivery of municipal services and infrastructure; enhance the citizen-centric and continuous improvement mindset across partner agencies; and promote community partnership and civic responsibility. OneService refers to a community of agencies, Town Councils and citizens working together to address municipal matters and improve the living environment for all. About the Ministry of Culture, Community and Youth The Ministry of Culture, Community and Youth seeks to inspire Singaporeans through the arts and sports, strengthen community bonds, and promote volunteerism and philanthropy. Since its inception in November 2012, MCCY has been actively engaging the arts, heritage, sports, and community and youth sectors. The Ministry aims to bring into sharper focus the efforts to build a more cohesive and vibrant society, and to deepen a sense of identity and belonging to the nation. MCCY works with its stakeholders to create an environment where Singaporeans can pursue their aspirations for a better quality of life and together, and build a gracious and caring society we are proud to call home. ## Chinese translation > Translation model: grok_cli ### 邻里噪音社区咨询小组提交建议 以社区规范管理新加坡邻里噪音 邻里噪音社区咨询小组提交建议 以社区规范管理新加坡邻里噪音 · 邻里噪音问题应首先通过邻里间的非正式协商解决 · 安静时段应延长为晚上10.00时至早上8.00时 · 政府应检讨社区纠纷处理流程，并对故意制造不可接受噪音的行为采取果断行动 邻里噪音社区咨询小组（CAP）在11月19日的闭幕对话上，向市政服务署（MSO）及文化、社区及青年部（MCCY）提交了管理邻里噪音的建议。报告包括CAP对社区中可接受与不可接受噪音的定义，以及其提出的供居民采纳的社区规范，以减轻对邻里造成的噪音干扰。 2 CAP提出的规范呼吁居民通过非正式协商与建立关系来解决与邻里的问题，而非一上来就要求当局介入。CAP亦敦促居民遵守安静时段；小组建议将现行的晚上10.30时至早上7时，延长为晚上10时至早上8时。在安静时段以外，小组亦强调需有体谅行为，并提出居民在日常生活中应践行的积极行动清单。 3 认识到仅靠社区规范不足以解决所有噪音纠纷，CAP建议政府检讨社区噪音纠纷的管理流程，并以适当的执法权加以支持。这将阻吓故意制造不可接受噪音的违规者，例如故意以噪音烦扰邻里者，并允许对其采取更强有力的行动。建议流程包括指定一个机构响应并对邻里噪音问题采取执法行动、使邻里调解成为强制性要求，以及在纠纷解决中就所需证据提供更清晰指引。小组亦建议采用以分贝上限形式的量化噪音门槛。 4 该报告是CAP于2022年5月至9月开展公众参与工作的成果。CAP通过焦点小组讨论、调查及与相关持份者会面，接触近4,400名公众，以起草报告。小组建议相关信息图可于www.go.gov.sg/noisecap-infographics查阅，完整报告可自2022年11月19日中午12.00时起于www.go.gov.sg/noisecap-report查阅。报告草案请参阅附件。 5 邻里噪音社区咨询小组主席Dr William Wan表示：“小组感谢为这份报告作出贡献的公众。我们在拟定建议时，考虑了参与过程中提出的不同需求与视角。尽管这些建议未必能立即解决部分问题，我们有信心，假以时日，它们将有助于为居民建设一个更友善、更安静的新加坡。我们期待就建议与政府进一步合作。” 6 国家发展部高级政务部长沈颖女士表示：“我感谢CAP成员在广泛咨询后提出的管理邻里噪音建议。我们听到受过量噪音不良影响的居民所面临的挑战，以及他们希望采取更多行动的期望。CAP提出了非常有用的建议，我们将认真研究。在‘前进新加坡’运动下，我们的意图是赋权居民并与社区合作，应对单靠政府无法解决的社区问题，尤其是在推广积极社区规范方面。” 发布机构：市政服务署（MSO）及文化、社区及青年部（MCCY） 日期：2022年11月19日 关于市政服务署 市政服务署（MSO）与10个机构及17个市镇理事会密切合作，以改善反馈响应时间，并更有效地解决复杂问题。MSO的使命是加强市政服务与基础设施的交付；在合作机构中强化以公民为中心及持续改进的思维；以及促进社区伙伴关系与公民责任。OneService指机构、市镇理事会与公民共同合作，处理市政事务并改善所有人生活环境的共同体。 关于文化、社区及青年部 文化、社区及青年部致力于通过艺术与体育激励新加坡人，加强社区纽带，并推广志愿服务与慈善。自2012年11月成立以来，MCCY积极与艺术、遗产、体育以及社区与青年领域互动。该部旨在更清晰地聚焦建设更具凝聚力与活力的社会，并深化对国家的身份认同与归属感。MCCY与持份者合作，营造让新加坡人追求更高生活素质的环境，并共同建设一个我们自豪称为家园的、有礼且关爱的社会。