# MSO Factsheet: Efficient Operations

- **Source:** Ministry of National Development
- **Published:** 2018-03-06T09:35:00.000Z
- **Author:** Ministry of National Development
- **Original:** https://www.mnd.gov.sg/newsroom/press-releases/view/mso-factsheet-efficient-operations
- **Topics:** Government & Policy

## Featured rationale

Sustained funding for paths, linkways, railings and lighting may improve neighbourhood connectivity, accessibility and safety across public and private residential estates.

## AI summary

MSO will establish a permanent Local Infrastructure Projects Scheme in 2018 with a $3.6M two-year budget for small-scale infrastructure on State Land.

## Original article

MSO works with government agencies and Town Councils (TCs) to improve the productivity and cost-efficiency of municipal service delivery. This is pertinent as Singapore experiences a slower labour force growth in the coming years. MSO has focused our efforts on improving the planning and design of local infrastructure, such as covered linkways, and streamlining workflows to facilitate timely responses to residents’ needs.

Improving Planning and Design of Local Infrastructure

Good upstream planning and design of local infrastructure improves the ease of maintenance and upkeep of these infrastructure in the long run.

MSO has worked with several government agencies to identify design features and develop design guidelines to facilitate the cleaning and landscape maintenance of public infrastructure. These guidelines would be incorporated into BCA’s Design for Maintainability Checklist [1]. This includes design features that would help prevent the accumulation of litter in public infrastructure, as well as facilitate greater mechanisation in cleaning operations.

Facilitating Timely Response to Residents’ Needs

MSO will also work with agencies to streamline workflows in order to facilitate timely responses to residents’ local infrastructure needs. One area that MSO has worked with government agencies on in the past year is the planning, development and maintenance of connectivity infrastructure.

Local infrastructure is funded today by various schemes, including LTA’s Walk2Ride Scheme for covered linkways leading to transport nodes, Community Involvement Projects Committee (CIPC) Scheme for HDB estates, and Estate Upgrading Programme (EUP) Scheme for private estates. However, there is a funding gap for local infrastructure, such as footpaths, lightings and railings. To meet this need, MSO has piloted a small funding scheme with our agencies since 2014. Some 140 requests were received over the past four years. Examples of some projects funded under the scheme are included in Annex A.

The pilot has shown that there is a need for sustained funding for such small-scale local infrastructure. Residents have also benefited from such infrastructure which improves connectivity, as well as enhances accessibility, safety and security.As such, MSO will launch a permanent Local Infrastructure Projects (LIP) Scheme for small-scale local infrastructure on State Land in 2018. For a start, the LIP Scheme will have a budget of $3.6M over the next two years, and will support residents’ needs for small-scale infrastructure at the local level such as widening of footpaths, covered linkways, railings, lightings, etc.

Besides the new funding scheme, MSO has also worked with agencies to develop escalation mechanisms for the timely resolution of inter-agency challenges on the planning, development and maintenance of connectivity infrastructure.

[1] The DM Checklist has been formulated by BCA to provide a set of design recommendations and best practices to aid developers and architects in integrating maintainability concepts in the upstream design processes, thereby promoting quality design with consideration of productivity, safety and labour efficiency in downstream maintenance activities.

## Chinese translation

> Translation model: grok_cli

### 市政服务处概况资料：高效运作

市政服务处（MSO）与政府机构及市镇理事会（TCs）合作，提升市政服务交付的生产力与成本效益。随着新加坡未来几年劳动力增长放缓，这一点尤为重要。市政服务处已把重点放在改善本地基础设施的规划与设计，例如有盖走道，以及精简工作流程，以便及时回应居民需求。

改善本地基础设施的规划与设计

本地基础设施良好的上游规划与设计，可长期提升这些设施的维护与保养便利性。

市政服务处已与多个政府机构合作，识别设计特点并制定设计指引，以方便公共基础设施的清洁与景观维护。这些指引将纳入建设局的“可维护性设计清单”[1]。其中包括有助防止垃圾在公共基础设施中堆积，以及促进清洁作业进一步机械化的设计特点。

促进及时回应居民需求

市政服务处也将与各机构合作精简工作流程，以便及时回应居民对本地基础设施的需求。过去一年，市政服务处与政府机构合作的其中一个领域，是连通性基础设施的规划、发展与维护。

目前，本地基础设施由多项计划资助，包括陆路交通管理局通往交通枢纽的有盖走道“Walk2Ride”计划、组屋区的社区参与项目委员会（CIPC）计划，以及私人住宅区的产业提升计划（EUP）。然而，人行道、照明与栏杆等本地基础设施仍存在资金缺口。为满足这一需求，市政服务处自2014年起与相关机构试点一项小型资助计划。过去四年共收到约140项申请。该计划资助的部分项目例子载于附件A。

试点显示，此类小规模本地基础设施需要持续资金支持。居民也受益于这类改善连通性、并提升可达性、安全与保安的基础设施。因此，市政服务处将于2018年推出永久性的“本地基础设施项目”（LIP）计划，用于国有土地上的小规模本地基础设施。起步阶段，LIP计划未来两年预算为360万新元，将支援居民在地方层面的小规模基础设施需求，例如拓宽人行道、有盖走道、栏杆、照明等。

除新的资助计划外，市政服务处也与各机构建立上报机制，以便及时解决连通性基础设施在规划、发展与维护方面的跨机构挑战。

[1] 可维护性设计（DM）清单由建设局制定，提供一套设计建议与最佳实践，协助发展商与建筑师在上游设计流程中融入可维护性概念，从而推动兼顾下游维护活动中生产力、安全与人力效率的优质设计。