# Municipal Services Awards awarded to 17 nominees

- **Source:** Ministry of National Development
- **Published:** 2020-10-28T02:00:00.000Z
- **Author:** Ministry of National Development
- **Original:** https://www.mnd.gov.sg/newsroom/press-releases/view/municipal-services-awards-awarded-to-17-nominees
- **Topics:** Commercial & Industrial, Government & Policy

## Featured rationale

Recognition of coordinated municipal solutions signals emphasis on estate-management quality, which may improve living conditions and resident perceptions in participating neighbourhoods.

## AI summary

Seventeen winners were selected from 105 Municipal Services Awards nominations, comprising five team, eight community and four individual-category recipients.

## Original article

The annual Municipal Services Awards (MSA) recognise excellent citizen-centric delivery of municipal services, and inter-agency efforts to achieve effective solutions. 

17 nominees have won the Awards this year. The award recipients from the various government agencies have demonstrated exemplary public service in solving complex, cross-cutting municipal issues in a systematic and innovative way, with a “do-it-first” attitude. The awards also recognise community partners who have worked closely with the Municipal Services Office (MSO) and government agencies so that all of us can enjoy a better living environment. 

Municipal Services Award Winners

105 nominations were received this year. Of the 17 nominees that were awarded, five winners are in the Team Category, eight winners are in the Community Category, and four winners are in the Individual Category. The numbers are similar to previous years. 

a. Team Category: Winning teams developed systemic solutions, adopted a ‘do-it-first’ approach, and collaborated with other agencies to resolve complex municipal issues. 

b. Community Category: Winning teams collaborated with community groups to achieve effective municipal solutions.

c. Individual Category: Winning officers went above and beyond their work scope to deliver quality municipal services promptly.

Ms Sim Ann (Minister-in-Charge of the MSO and Senior Minister of State for National Development and Communications & Information) congratulated all award winners and said, “The winners of the Municipal Services Awards have gone the extra mile to deliver excellent municipal services, despite this being a difficult year when many agencies have had to take on additional roles to handle the pandemic, and adapt to COVID-safe working conditions. They do the public sector frontline proud. I would like to thank all municipal officers and community partners for their hard work, and encourage them to continue to work collaboratively.”

## Chinese translation

> Translation model: grok_cli

### 市政服务奖颁予17名获提名者

年度市政服务奖（MSA）表彰以市民为中心的卓越市政服务交付，以及跨机构协作以实现有效解决方案的努力。

今年共有17名获提名者获奖。来自各政府机构的获奖者展现了以系统化及创新方式解决复杂、跨领域市政问题的模范公共服务，并秉持“先行一步”的态度。奖项亦表彰与市政服务处（MSO）及政府机构密切合作的社区伙伴，使大家都能享有更佳的生活环境。

市政服务奖得主

今年共接获105项提名。在17名获奖的获提名者中，5名属团队组别、8名属社区组别、4名属个人组别。获奖人数与往年相若。

a. 团队组别：获奖团队制定系统性解决方案，采取“先行一步”的方式，并与其他机构协作，解决复杂的市政问题。

b. 社区组别：获奖团队与社区团体协作，达成有效的市政解决方案。

c. 个人组别：获奖官员超越本身职责范围，及时提供优质市政服务。

沈颖女士（市政服务处主管部长兼国家发展部及通讯及新闻部高级政务部长）祝贺所有获奖者，并表示：“市政服务奖得主在这个艰难的一年仍不遗余力地提供卓越市政服务；许多机构需承担额外职责应对疫情，并适应安全防疫的工作安排。他们让公共服务前线引以为荣。我谨感谢所有市政官员及社区伙伴的辛勤付出，并鼓励他们继续协作。”