# Town Councils’ FY2019 Financial Statements and the FY2019 Town Council Management Report

- **Source:** Ministry of National Development
- **Published:** 2021-03-15T06:00:00.000Z
- **Author:** Ministry of National Development
- **Original:** https://www.mnd.gov.sg/newsroom/press-releases/view/town-councils-fy2019-financial-statements-and-the-fy2019-town-council-management-report
- **Topics:** Government & Policy

## Featured rationale

Broadly strong operational results may support resident confidence in HDB estate management, although isolated maintenance, arrears and governance weaknesses require attention.

## AI summary

All 16 pre-GE2020 Town Councils received unqualified FY2019 financial statements, while every council scored “Green” for estate cleanliness and lift performance.

## Original article

Presentation of Town Councils’ FY2019 Financial Statements to Parliament

The Ministry of National Development (MND) has presented the FY2019 audited financial statements of the 16 pre-General Election (GE) 2020 Town Councils (TCs)1 to Parliament and the TCs will be making them available on their websites. 

All TCs had unqualified financial statements for FY2019.

In view of the Circuit Breaker period in 2020, MND granted the TCs a 2-month extension of the deadline for the submission of their audited financial statements and Corporate Governance Checklists, from 30 Sep 2020 to 30 Nov 2020. As a result, the presentation of the TCs’ financial statements to the Parliament and the finalisation and publication of the FY2019 Town Council Management Report (TCMR) results have been delayed.

Results of the FY2019 Town Council Management Report

MND has also released the FY2019 TCMR covering the period April 2019 to March 2020. Under the TCMR, TCs are assessed across five indicators, using three colour bands. The assessment is based on measurable criteria submitted by the TCs and their auditors. 

The results of the FY2019 TCMR are comparable with that of previous years, with improvements observed in the area of Estate Cleanliness. The results are summarised below. More details can be found at Annexes A and B.

TCMR Indicators

TCMR Indicators

Results

Results

Estate Cleanliness
Assesses town cleanliness in areas such as presence of litter, bulky refuse and graffiti.

Estate Cleanliness

Assesses town cleanliness in areas such as presence of litter, bulky refuse and graffiti.

All TCs scored “Green”

All TCs scored “Green”

Estate Maintenance
Assesses town maintenance in areas such as damaged pipes/walls and obstructions in common areas.

Estate Maintenance

Assesses town maintenance in areas such as damaged pipes/walls and obstructions in common areas.

14 TCs scored “Green”
2 TCs scored “Amber”

14 TCs scored “Green”

2 TCs scored “Amber”

Lift Performance
Assesses the performance of lifts as measured by frequency of lift breakdowns and functioning of the Automatic Rescue Device (ARD)2.

Lift Performance

Assesses the performance of lifts as measured by frequency of lift breakdowns and functioning of the Automatic Rescue Device (ARD)2.

All TCs scored “Green”

S&CC Arrears Management
Assesses the effectiveness of TCs’ S&CC arrears management.

S&CC Arrears Management

Assesses the effectiveness of TCs’ S&CC arrears management.

15 TCs scored “Green”
1 TC scored “Amber”

15 TCs scored “Green”

1 TC scored “Amber”

Corporate Governance
Reflects the strength of TCs’ corporate governance through governance-related observations by their auditors and their self-declared compliance with the Town Councils Act (TCs Act) and subsidiary legislation such as Town Councils Financial Rules (TCFR).

Corporate Governance

Reflects the strength of TCs’ corporate governance through governance-related observations by their auditors and their self-declared compliance with the Town Councils Act (TCs Act) and subsidiary legislation such as Town Councils Financial Rules (TCFR).

15 TCs scored “Green”
1 TC scored “Amber”

15 TCs scored “Green”

1 TC scored “Amber”

Observations

Some observations for the indicators are as follows: 

a) Estate Cleanliness. All TCs were banded “Green” as there were less than 4 counts of cleanliness observations per block on average. 

b) Estate Maintenance. 14 TCs were banded “Green” while Aljunied-Hougang TC and Tampines TC were banded “Amber”. TCs which had less than 4 counts of maintenance observations per block on average were banded “Green”, while TCs which had 4 to less than 8 counts of maintenance observations per block on average were banded “Amber”.

c) Lift Performance. All TCs were banded “Green” as there were less than 2 breakdowns every month for every 10 lifts managed by the TCs, and the lifts’ ARD failure rate was zero. 

d) S&CC Arrears Management. 15 TCs were banded “Green” while Chua Chu Kang TC was banded “Amber”. 

TCs which had less than 40% of the monthly collectible S&CC for the town overdue and less than 4 in 100 households that owed arrears for 3 months or more were banded “Green”. 

Chua Chu Kang TC was banded “Amber” as the TC had 40% to less than 50% of the monthly collectible S&CC for the town overdue while the households that owed arrears for 3 months or more remained at less than 4 in 100 households. 

e) Corporate Governance. 15 TCs were banded “Green” while Tampines TC was banded “Amber” due to one count of non-compliance with the TCFR. The TC had under-transferred the amount due to the sinking and lift replacement funds for one quarter due to a computation error. The TC had discovered the error and rectified the shortfall in the next quarterly transfer. 

FY2020 TCMR and Subsequent Reports

MND has suspended the FY2020 TCMR assessment for the TCs for the period April 2020 to March 2021 and will not be publishing a report for this period. This is in view of the disruption faced by the TCs during the Circuit Breaker period as well as the changes to the TCs following GE2020 in July last year. The suspension also allows for clear accountability of the results when the TCMR assessment resumes from FY2021 (from April 2021).

From the FY2021 TCMR, MND will publish the TCMR in two reports, specifically a report covering the operational indicators (Estate Cleanliness, Estate Maintenance, Lift Performance and S&CC Arrears Management) to be published in May/Jun each year, and a report covering the Corporate Governance indicator to be published in Nov/Dec each year. The FY2021 TCMR will be based on the new town areas after GE2020, covering 17 TCs for the period April 2021 to March 2022.

Enquiries 

Members of the public can refer to the TCs’ FY2019 financial statements on the respective TCs’ websites. The TCMR results can be found on www.mnd.gov.sg/towncouncils.

1 This refers to the 16 TCs in existence prior to GE2020 in July last year.

2 The ARD brings the lift car to the nearest lift landing during a power failure.

## Chinese translation

> Translation model: grok_cli

### 市镇理事会2019财年财务报表及2019财年市镇理事会管理报告

向国会呈交市镇理事会2019财年财务报表

国家发展部（MND）已向国会呈交2020年大选前16个市镇理事会（TCs）¹的2019财年经审计财务报表，各市镇理事会亦将在其网站上公布相关报表。

所有市镇理事会的2019财年财务报表均获无保留意见。

鉴于2020年断路器防疫措施期间，国家发展部将市镇理事会提交经审计财务报表及企业管治核对清单的截止日期延长两个月，由2020年9月30日延至2020年11月30日。因此，向国会呈交市镇理事会财务报表，以及最终确定并公布2019财年市镇理事会管理报告（TCMR）成绩的工作均有所延误。

2019财年市镇理事会管理报告成绩

国家发展部亦已公布涵盖2019年4月至2020年3月期间的2019财年市镇理事会管理报告。根据该报告，市镇理事会按五项指标接受评估，并以三个色带划分等级。评估依据由各市镇理事会及其审计师提交的可量化标准。

2019财年市镇理事会管理报告成绩与往年相当，并在市镇清洁方面有所改善。成绩摘要如下。更多详情见附件A及附件B。

市镇理事会管理报告指标

市镇理事会管理报告指标

成绩

成绩

市镇清洁
评估市镇清洁情况，包括垃圾、大型废弃物及涂鸦等。

市镇清洁

评估市镇清洁情况，包括垃圾、大型废弃物及涂鸦等。

所有市镇理事会均获“绿色”评级

所有市镇理事会均获“绿色”评级

市镇维修保养
评估市镇维修保养情况，包括损坏的水管/墙壁及公共区域障碍物等。

市镇维修保养

评估市镇维修保养情况，包括损坏的水管/墙壁及公共区域障碍物等。

14个市镇理事会获“绿色”评级
2个市镇理事会获“琥珀色”评级

14个市镇理事会获“绿色”评级

2个市镇理事会获“琥珀色”评级

电梯表现
评估电梯表现，衡量指标为电梯故障频率及自动救援装置（ARD）²的运作情况。

电梯表现

评估电梯表现，衡量指标为电梯故障频率及自动救援装置（ARD）²的运作情况。

所有市镇理事会均获“绿色”评级

服务与杂费（S&CC）欠款管理
评估市镇理事会服务与杂费欠款管理的成效。

服务与杂费（S&CC）欠款管理

评估市镇理事会服务与杂费欠款管理的成效。

15个市镇理事会获“绿色”评级
1个市镇理事会获“琥珀色”评级

15个市镇理事会获“绿色”评级

1个市镇理事会获“琥珀色”评级

企业管治
通过审计师提出的管治相关意见，以及市镇理事会就其遵守《市镇理事会法令》（TCs Act）及附属法例（如《市镇理事会财务规则》（TCFR））所作的自我申报，反映其企业管治实力。

企业管治

通过审计师提出的管治相关意见，以及市镇理事会就其遵守《市镇理事会法令》（TCs Act）及附属法例（如《市镇理事会财务规则》（TCFR））所作的自我申报，反映其企业管治实力。

15个市镇理事会获“绿色”评级
1个市镇理事会获“琥珀色”评级

15个市镇理事会获“绿色”评级

1个市镇理事会获“琥珀色”评级

观察

各项指标的部分观察如下：

a) 市镇清洁。所有市镇理事会均获“绿色”评级，因平均每座组屋楼栋的清洁相关观察少于4次。

b) 市镇维修保养。14个市镇理事会获“绿色”评级，而阿裕尼–后港市镇理事会及淡滨尼市镇理事会获“琥珀色”评级。平均每座楼栋维修相关观察少于4次的市镇理事会获“绿色”评级；平均每座楼栋维修相关观察为4次至少于8次的市镇理事会获“琥珀色”评级。

c) 电梯表现。所有市镇理事会均获“绿色”评级，因其所管理的每10部电梯每月故障少于2次，且电梯自动救援装置故障率为零。

d) 服务与杂费欠款管理。15个市镇理事会获“绿色”评级，而蔡厝港市镇理事会获“琥珀色”评级。

该市镇每月可收服务与杂费中逾期部分少于40%，且拖欠3个月或以上的住户少于每100户中有4户的市镇理事会获“绿色”评级。

蔡厝港市镇理事会获“琥珀色”评级，因其该市镇每月可收服务与杂费中逾期部分为40%至少于50%，而拖欠3个月或以上的住户仍少于每100户中有4户。

e) 企业管治。15个市镇理事会获“绿色”评级，而淡滨尼市镇理事会因有一项未遵守《市镇理事会财务规则》的情况而获“琥珀色”评级。该市镇理事会因计算错误，在某一季度少转拨应拨入储备金及电梯更换基金的款项。该市镇理事会已发现错误，并在下一季度转拨时补足差额。

2020财年市镇理事会管理报告及后续报告

国家发展部已暂停对市镇理事会2020年4月至2021年3月期间的2020财年市镇理事会管理报告评估，并将不会就该期间发表报告。此举是考虑到市镇理事会在断路器防疫措施期间所面对的干扰，以及去年7月2020年大选后市镇理事会的变动。暂停评估亦有助于在2021财年（自2021年4月起）恢复市镇理事会管理报告评估时，确保成绩问责清晰。

自2021财年市镇理事会管理报告起，国家发展部将分两份报告公布：一份涵盖运营指标（市镇清洁、市镇维修保养、电梯表现及服务与杂费欠款管理），于每年5月/6月公布；另一份涵盖企业管治指标，于每年11月/12月公布。2021财年市镇理事会管理报告将以2020年大选后的新市镇范围为依据，涵盖17个市镇理事会，期间为2021年4月至2022年3月。

查询

公众可在各市镇理事会网站查阅其2019财年财务报表。市镇理事会管理报告成绩可于www.mnd.gov.sg/towncouncils查阅。

1 指去年7月2020年大选前存在的16个市镇理事会。

2 自动救援装置在停电时将电梯轿厢送至最近的电梯层站。
